We Now Offer Telemedicine Visits

Posted on: 03/30/2020

Lake Forest Pediatrics is pleased to announce that we will now be offering telemedicine visits!

We can provide telemedicine services for your child for issues such as rash, conjunctivitis (pinkeye), allergies, styes, ear pain, vomiting/diarrhea, lacerations (to figure out if your child needs stitches!), or if your child has a cough and you’d like us to assess his/her breathing or have questions.

When contacting our office, our staff will ask you some follow-up questions in order to determine if a telemedicine visit is an appropriate option for your child.

If your child is scheduled with a specific provider, you will be sent an email with the website to go to at the time of your child’s appointment. If your appointment is during our telehealth “sick call” in the afternoon, you will be called by the provider with their website when they are ready to see your child. Please use a computer or device (such as a smartphone) with a good internet connection and webcam, and use an up to date version of Chrome or Firefox. Here is a video that demonstrates how to check in to your provider’s virtual waiting room: https://www.youtube.com/watch?v=yJf9N9sjDLI#action=share. If you run into issues connecting, restart your computer/device or check out http://help.doxy.me.

In consenting to a telemedicine visit, you agree to:

•Login when instructed by your provider with your child nearby. We can better assess your child if you are in a well-lit area. If possible, please have a flashlight on hand (you can also use the one on your phone).

•Check and record your child’s temperature and weight prior to the appointment. If your child has respiratory symptoms and you have access to a pulse oximeter, please also check this vital sign.

•You understand that a telemedicine cannot fully replace an in-office visit. You understand and accept the limitations associated with a telemedicine visit.

•You consent to treatment via the telemedicine platform.

•Please note that if the visit goes toward patient responsibility (deductible/coinsurance), our regular financial policies will apply regarding payments.

If you have any additional questions, please feel free to call the office.

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