Some patients who have received an invoice from us recently have reported that they were unable to pay their bill on the Patient Portal. Instead of showing a balance due, their account shows a $0 balance. We apologize for the inconvenience! This issue is not affecting all accounts.
We notified Intergy, our practice’s Electronic Medical Record system provider, and they are working on a solution.
If you receive an invoice from our office, log in to the portal and see a $0 balance on the Portal, you are still able to make a payment, and it will still be properly credited to your account.
Thank you.