Author: Lake Forest Pediatric Associates

Return of Morning Sick Call, Monday 6/14

We’re pleased to announce the return of our morning sick call, Monday 6/14!

 

Just as it was pre-pandemic, this will be an opportunity for you to bring your sick child into the office between the hours of 8am and 9am, on a first come, first served basis.

 

Please know that morning sick call will not be exactly the same as it was before. Please do not walk into the office/waiting room to be added to the sick call queue, please instead wait in your vehicle and follow the below process in order for us to maintain pre-visit screening.

 

The new steps:

1.   As you arrive in the parking lot of our office, please click on our website and click the button (or follow this link) “Morning Sick Call

2.   Fill in your child’s name

3.   Fill in your child’s date of birth

4.   Select which office you’re at from the drop-down menu

5.   Enter the best phone number we can currently reach you at

6.   Submit the form. You are now in the waiting queue.

 

Our front desk staff or nursing staff will receive that sick call request in real time and will contact you shortly. They will then call and review your child’s symptoms (as they would during a normally scheduled sick appointment).

 

When the nursing staff is ready for you to be seen, they will direct you to meet them at the sick entrance door. Please wait in your vehicle until they let you know you are ready to be seen.

 

Farewell to Dr. Ashley

It is with bittersweet feelings that we announce Dr. Doug Ashley will be leaving Lake Forest Pediatrics on 6/20/21.

Joining Lake Forest Pediatrics back in 2000, Dr. Ashley has been a beloved physician at our practice. He has been a selfless provider for many families, a wonderful colleague, and an international superstar, taking annual medical mission trips abroad to care for patients in rural clinics.

Dr. Ashley will be shifting his focus in the medical field from patient care to a medical safety role and we wish him nothing but the best.

Dr. Ashley may have already spoken with you, or you may have received a letter from us in the mail, but please know that we wish to avoid any possible interruptions in your child’s care. On our “Meet Our Providers” page, you may find brief bios of other members of our practice. Each are Board Certified in Pediatrics and are on-staff at Northwestern Lake Forest Hospital and Lurie Children’s Hospital, and all are dedicated to delivering the best care that every person deserves.

Please feel free to let our front office staff know which physician you would like to see at your next visit. Should your insurance plan require you to select a primary care physician, you may inform them of which physician you have chosen, effective 6/21/21.

If you have any questions or if you need anything, please contact our office at 847-295-1220.

Thank you for the continued privilege of providing care for your child.

 

 

Our full and original post may be found here: https://lakeforestpediatrics.com/farewell-to-dr-ashley/

Memorial Day Office Hours

We’re wishing you and your family a very Happy Memorial Day! As always, we are here to serve you!

Office Hours on Memorial Day, May 31st

Lake Bluff Office – Open from 8:00 am – Noon
Urgent care only (no walk-in sick call)
For urgent care appointments only, call 847-295-1220 at 8:00 am on Memorial Day.

Lindenhurst Office – Closed

Vernon Hills Office – Closed

Location Change

We’re excited to announce that our Vernon Hills office has moved locations!

The new office is now open…thank you for your patience!

The address is centrally located by Townline Rd (Route 60) and Milwaukee Avenue (Route 21) and is 2 miles east of our old office, located at 565 Lakeview Parkway, Suite 105 in Vernon Hills.

 

 

Construction project photos:

As of 5/17…

Construction is done! We’re moving in, getting everything organized, and prepping for re-opening!

Waiting room and reception:

 

Reception view 2:

 

Nurse Station and back hallway:

 

Nurse Station view 2:

 

 

As of 5/10

Leading to the front door:

 

Waiting room and reception:

 

Front desk:

 

Nurse Station and back hallway:

 

Exam room (view 1):

 

Exam room (view 2):

 

Hallway between reception and clinic:

 

Parking lot sign 2:

 

Front door (propped open for construction crew):

 

———-

As of 4/29

Waiting room:

 

Waiting room (wide view):

Waiting room/reception desk:

Nurse Station and back hallway:

Office:

 

———-

As of 4/23 (with architect design rendering overlay)

Waiting room:

 

Nursing station:

 

Hallway:

 

———-

As of 4/7

Waiting room view 1:

 

Nursing Station:

 

———-

As of 3/29

Waiting room:

 

Nursing Station:

 

Office:

 

———-

As of 2/26

Plumbing’s done and new concrete has been poured. It’s a blank slate:

 

 

New Vernon Hills Office

We’re excited to announce a new Vernon Hills office location!

Please make a note of our future new address in Vernon Hills:

565 Lakeview Parkway, Suite 105 in Vernon Hills, opening in May

Our new office will be centrally located and easy to access from both Townline Road (Route 60) and Milwaukee Avenue (Route 21). Construction on the building is proceeding and we’re thrilled to be able to share our beautiful, new office with you soon. The new, convenient location is expected to open in May.

Our current Vernon Hills office location at 870 West End Court will be open until March 22, 2021. After March 22, the office will be closed in preparation for our move to the new location. The Lindenhurst and Lake Bluff offices will continue to serve you in the interim:

Lindenhurst Office: 2592 Grand Avenue in Lindenhurst

Lake Bluff Office: 917 Sherwood Drive in Lake Bluff

Our new office will be open in plenty of time for regular check ups and sports physicals, in advance of the camp and school season. Please call us at 847-295-1220 to schedule your child’s annual well child appointment or sports physical at our new Vernon Hills office or any of our three convenient locations.

UPDATE: COVID-19 INFORMATION

PRE-APPOINTMENT SCREENING QUESTIONS:

  • Do you or your child have any of these symptoms?
    • Cough
    • Fever greater than 100 degrees (Fahrenheit)
    • Shortness of breath or difficulty breathing
    • Muscle or body aches
    • Sore throat
    • New loss of smell or taste
    • Diarrhea
    • Headache
    • Newly developed fatigue
  • Does anyone in your household have COVID-19, or have you or your child been in contact with someone who you know has COVID-19?
  • Is anyone in your household in quarantine due to a possible COVID-19 exposure?
  • Has anyone in your household recently been tested for or is anyone in your household awaiting the results of a COVID-19 test?

If you answer “yes” to any of the above, please contact our office for next steps.

All patients and family members or guardians accompanying a patient to his/her appointment must wear masks in the office.

 

COVID-19 TEST RESULTS

Quest Diagnostics handles the PCR tests administered in our practice. If you are looking for test results for either your child or yourself, you may use the following options:

 

COVID-19 VACCINE

We’re now taking appointments for the COVID vaccine!

You may call our office or you may submit a request via our “Request an Appointment” form. If you make an online request, please select “COVID Vaccine” from the provider dropdown menu to have your request routed to the correct staff members.

 

COVID-19 INFORMATION

The disease in children is generally mild and not unlike the other cold and flu infections you may have helped your children through in the past. Serious complications including the possibility of a post Covid-19 multisystem inflammatory response remain rare.

SYMPTOMS

Any one of the following symptoms in a child can be consistent with Covid-19: runny nose or congestion, headache, sore throat, cough, shortness of breath, fever, fatigue, muscle aches, nausea or vomiting, poor appetite or poor feeding, diarrhea, loss of smell or taste. These symptoms are the same as seen in multiple other infections making it impossible to distinguish who has Covid-19 vs another viral or bacterial infection. Children can also be asymptomatic yet shed the virus and infect others.

Multisystem inflammatory disease is a severe illness marked by high fever and often intense abdominal pain. Patients are often very weak and appear very ill. It is felt to be a complication that arises from an immune reaction several weeks after a Covid -19 infection as patients usually test positive for antibodies to the virus and not the virus itself.

TESTING

ASYMPTOMATIC CHILDREN- We are NOW able to do asymptomatic screening in our office. The current Waukegan testing site, as well as few others, will also do these tests. Testing sites are available at https://www.lakecountyil.gov/4435/COVID-19-Testing That page includes the testing criteria for each site.

ILL CHILDREN- Testing has become more available over the past months and is available at our office (as long as our supplies are available) as well as various sites across the county. While having a positive test will not alter any treatment, it has become important as daycare and schools reopen to guide them when an ill child may return. Testing will also become important for contact tracing as that ability increases in the coming months. Our testing supplies are limited by national shortages and we cannot guarantee this ability on any given day but so far, we have been able to obtain them. Supply issues may worsen as the need for testing increases with the reopening of schools and daycares.

A NEGATIVE COVID TEST IS REQUIRED FOR ANY ONE OF THE ABOVE LISTED SYMPTOMS IN ORDER TO RETURN TO SCHOOL OR DAYCARE PER THE ILLINOIS DEPARTMENT OF PUBLIC HEALTH as even very mildly ill children can be positive and can shed virus for up to 10 days even if they have recovered from very brief symptoms. The child and family members should quarantine pending the test results which can take several days. A diagnosis of an ear infection or a positive test for flu or strep throat does NOT rule out Covid-19 as many patients have been found to have both infections at the same time. Covid-19 testing and quarantine are still needed even with these diagnoses. There will be VERY few children that can be sent back to school or daycare with an alternative diagnosis and no Covid-19 test. We understand this will be frustrating for families but the public health department feels this if the best way to keep our schools and daycares safe and open.

QUICK TESTS- We offer in-office same day test for Covid-19. The test we offer is the BD Veritor rapid antigen test (as long as our supplies continue). This gives a result in about 30 minutes and can be used for most symptomatic children. It is less accurate for asymptomatic screening or when symptoms have been present for more than 5 days. Some schools and exposure situations require the PCR test, which we send to Quest Diagnostics, which has a turnaround time of 3-8 days, depending on their backlog at the time.

While the rapid test is not as accurate as the PCR test, the ID specialists at Lurie Children’s feel it is a reliable test in children as they have higher viral loads than adults. In certain, higher-risk situations, a backup PCR test may be recommended if the antigen test is negative.

IMMUNITY TESTS- If we knew contracting Covid-19 would give you lifelong immunity to this virus, an accurate verified test to see if you are immune would be extremely useful to us all. Unfortunately, all the tests have some false negative and false positive rates and may cross-react with other strains of coronaviruses. We also do not know if these antibodies we are testing for are the ones that give you immunity and even if they are, we do not know how long that immunity will last. Immunity to some of the other strains of coronavirus shows immunity starting to decrease after about 4 months with no immunity remaining after several years. We also do not know what level of antibodies will give you protection-you may test positive for a low level that will not protect you.

As we learn more and verify some of these tests, they will at first be helpful when testing large numbers of people to have a rough idea of how many people have been infected in a given area. Until we know a lot more, they will not be helpful for a given individual and we are not recommending them.

OFFICE INFORMATION

We now have adequate PPE in our office and can see sick children. In order to keep staff and patients safe we have instituted separate procedures for sick children and have them wait in their cars until their room is ready. They then enter the building through a separate entrance than well children do. These hours are currently at the end of each morning and the end of each afternoon in Lake Bluff and Lindenhurst. Vernon Hills currently is well visits only but will offer late a.m. ill appointments and early evening well visits starting in early October. Illness hours will be expanded as needed once we are into cold/flu season. THERE IS NO SICK CALL WALK IN HOUR and we do not expect to be able to have one in the foreseeable future. Testing is available at our office but is not guaranteed due to national shortages of supplies.

We are taking numerous precautions to protect your well child while visiting the office. We are contacting each patient shortly before their appointment to assure no one is ill in any way nor been exposed to anyone with Covid-19. We are asking that only one parent and no siblings come in with the child if possible. Our waiting areas have adequate spacing for social distancing.

Sick patients will wait in their cars until their rooms are ready and enter the office through a separate entrance. Rooms are being thoroughly wiped down between all patients. Providers will be wearing gloves, masks, gowns and goggles where appropriate with ill children to prevent any spread of the virus.

Well visits are considered essential care and we especially do not want anyone to fall behind on their immunizations. We are seeing all ages in all of our offices. Well visits will be either at a separate time of day or in a separate area of the office than ill children. Weekend appointments are available and we will also begin to have some early evening well appointments starting in October at our Vernon Hills office Monday through Thursday.

Happy Holidays! Special Office Hours

Happy Holidays from all of us at Lake Forest Pediatric Associates! May this holiday season be filled with warmth and togetherness!

We are here to serve your family throughout the holiday season. Please make a note of our special holiday office hours.

Holiday Office Hours 2020

Well Visits are Now Open for All Ages

Post Date: 1587441600
Status: live

We’re proud to be caring for your family! Lake Forest Pediatric Associates is happy to announce that our Lindenhurst and Lake Bluff offices are now open for Well Visits for All Ages. Call 847-295-1220 for an appointment.

AAP Recommends Well Child Visits

The American Academy of Pediatrics recommends that parents continue to bring their children for well child visits and to continue to follow their child’s vaccination schedule. Read more about it here: Pediatricians Want Parents to Keep Children’s Vaccination Appointments amid Coronavirus

Call for an Appointment

Please call 847-295-1220 to make an appointment for well child visits and vaccines at all offices.

Continued Safety

Caring for our patients, their parents, and our staff and keeping them safe continues to be our primary concern. During this stay-at-home time, it’s important to visit your provider for your child’s preventative care. We offer separate times dedicated solely to well visits and we’re taking extra precautions to keep our patients and staff safe.

-We continue to separate well visit and sick visit times for the day. Well visit appointment slots account for the vast majority of the day (morning through early afternoon) with sick visit times in the late afternoon (and not coinciding with well visits).

-Our front desk and nurse educators continue to apply screening questions for appointments.

-We continue to adhere to universal PPE protocols, having our staff in masks and using gloves, face shields, and gowns where necessary, and issuing masks to patients who need them.

-We continue to advocate that patients wait in their car until called back for their appointment. In addition, we limit the number of people in the waiting room and we adhere to social distancing recommendations.

Read our blog article here: Lake Forest Pediatrics Providing Safe & Effective Care.

Insurance Changes

If your health insurance coverage may be changing, it’s a good idea to utilize your family’s current insurance plan for your child’s covered visits. Schedule your child’s checkups and vaccinations by calling 847-295-1220.

Virtual Prenatal Visits Available Now

Post Date: 1586232000
Status: live

Lake Forest Pediatric Associates is proud to announce our NEW Virtual Prenatal Visits for expectant parents!

Are you expecting a baby and wondering about your child’s care? We’re here for you! In addition to offering Virtual Telemedicine appointments for many childhood health issues, we now offer Virtual Prenatal Visits.

Join us for a Virtual Visit! Learn about our pediatricians, nurse practitioners, services, and parent education. This is the perfect virtual opportunity to meet our staff, tour our offices, and ask important questions before your baby arrives.

Please call 847-295-1220, Ext. 5380 to schedule your visit. You may also schedule your visit by email at info@lakeforestpediatrics.com – please be sure to include your phone number so we can call you. Our staff will work with our providers to coordinate a convenient date and time to meet you. Looking forward to seeing you soon!

Return of Morning Sick Call

We’re excited to announce that morning sick call is returning 6/14. Please click the below button for how the process has changed.

Click Here for More Information

Request an Appointment