Category: News

Return of Morning Sick Call, Monday 6/14

We’re pleased to announce the return of our morning sick call, Monday 6/14!

 

Just as it was pre-pandemic, this will be an opportunity for you to bring your sick child into the office between the hours of 8am and 9am, on a first come, first served basis.

 

Please know that morning sick call will not be exactly the same as it was before. Please do not walk into the office/waiting room to be added to the sick call queue, please instead wait in your vehicle and follow the below process in order for us to maintain pre-visit screening.

 

The new steps:

1.   As you arrive in the parking lot of our office, please click on our website and click the button (or follow this link) “Morning Sick Call

2.   Fill in your child’s name

3.   Fill in your child’s date of birth

4.   Select which office you’re at from the drop-down menu

5.   Enter the best phone number we can currently reach you at

6.   Submit the form. You are now in the waiting queue.

 

Our front desk staff or nursing staff will receive that sick call request in real time and will contact you shortly. They will then call and review your child’s symptoms (as they would during a normally scheduled sick appointment).

 

When the nursing staff is ready for you to be seen, they will direct you to meet them at the sick entrance door. Please wait in your vehicle until they let you know you are ready to be seen.

 

Memorial Day Office Hours

We’re wishing you and your family a very Happy Memorial Day! As always, we are here to serve you!

Office Hours on Memorial Day, May 31st

Lake Bluff Office – Open from 8:00 am – Noon
Urgent care only (no walk-in sick call)
For urgent care appointments only, call 847-295-1220 at 8:00 am on Memorial Day.

Lindenhurst Office – Closed

Vernon Hills Office – Closed

Farewell to Dr. Ashley

It is with bittersweet feelings that we announce Dr. Doug Ashley will be leaving Lake Forest Pediatrics on 6/20/21.

Joining Lake Forest Pediatrics back in 2000, Dr. Ashley has been a beloved physician at our practice. He has been a selfless provider for many families, a wonderful colleague, and an international superstar, taking annual medical mission trips abroad to care for patients in rural clinics.

Dr. Ashley will be shifting his focus in the medical field from patient care to a medical safety role and we wish him nothing but the best.

Dr. Ashley may have already spoken with you, or you may have received a letter from us in the mail, but please know that we wish to avoid any possible interruptions in your child’s care. On our “Meet Our Providers” page, you may find brief bios of other members of our practice. Each are Board Certified in Pediatrics and are on-staff at Northwestern Lake Forest Hospital and Lurie Children’s Hospital, and all are dedicated to delivering the best care that every person deserves.

Please feel free to let our front office staff know which physician you would like to see at your next visit. Should your insurance plan require you to select a primary care physician, you may inform them of which physician you have chosen, effective 6/21/21.

If you have any questions or if you need anything, please contact our office at 847-295-1220.

Thank you for the continued privilege of providing care for your child.

 

 

 

We’ll miss you, Dr. Ashley!!!

(especially beating you at fantasy football, ha ha)

Location Change

We’re excited to announce that our Vernon Hills office has moved locations!

The new office is now open…thank you for your patience!

The address is centrally located by Townline Rd (Route 60) and Milwaukee Avenue (Route 21) and is 2 miles east of our old office, located at 565 Lakeview Parkway, Suite 105 in Vernon Hills.

 

 

Construction project photos:

As of 5/17…

Construction is done! We’re moving in, getting everything organized, and prepping for re-opening!

Waiting room and reception:

 

Reception view 2:

 

Nurse Station and back hallway:

 

Nurse Station view 2:

 

 

As of 5/10

Leading to the front door:

 

Waiting room and reception:

 

Front desk:

 

Nurse Station and back hallway:

 

Exam room (view 1):

 

Exam room (view 2):

 

Hallway between reception and clinic:

 

Parking lot sign 2:

 

Front door (propped open for construction crew):

 

———-

As of 4/29

Waiting room:

 

Waiting room (wide view):

Waiting room/reception desk:

Nurse Station and back hallway:

Office:

 

———-

As of 4/23 (with architect design rendering overlay)

Waiting room:

 

Nursing station:

 

Hallway:

 

———-

As of 4/7

Waiting room view 1:

 

Nursing Station:

 

———-

As of 3/29

Waiting room:

 

Nursing Station:

 

Office:

 

———-

As of 2/26

Plumbing’s done and new concrete has been poured. It’s a blank slate:

 

 

New Vernon Hills Office

We’re excited to announce a new Vernon Hills office location!

Please make a note of our future new address in Vernon Hills:

565 Lakeview Parkway, Suite 105 in Vernon Hills, opening in May

Our new office will be centrally located and easy to access from both Townline Road (Route 60) and Milwaukee Avenue (Route 21). Construction on the building is proceeding and we’re thrilled to be able to share our beautiful, new office with you soon. The new, convenient location is expected to open in May.

Our current Vernon Hills office location at 870 West End Court will be open until March 22, 2021. After March 22, the office will be closed in preparation for our move to the new location. The Lindenhurst and Lake Bluff offices will continue to serve you in the interim:

Lindenhurst Office: 2592 Grand Avenue in Lindenhurst

Lake Bluff Office: 917 Sherwood Drive in Lake Bluff

Our new office will be open in plenty of time for regular check ups and sports physicals, in advance of the camp and school season. Please call us at 847-295-1220 to schedule your child’s annual well child appointment or sports physical at our new Vernon Hills office or any of our three convenient locations.

Happy Holidays! Special Office Hours

Happy Holidays from all of us at Lake Forest Pediatric Associates! May this holiday season be filled with warmth and togetherness!

We are here to serve your family throughout the holiday season. Please make a note of our special holiday office hours.

Holiday Office Hours 2020

New Patient Appointment Reminders and Communication System

Post Date: 1601611200
Status: live

We’re pleased to announce the launch of our new text patient appointment reminder and communication system. The new system offers many convenient benefits to our families, including the following:

  • text appointment reminders
  • text pre-appointment screening questions (regarding COVID symptom checking)
  • on-demand texts with patients who are in waiting in the parking lot

We’re excited to offer this new, convenient way of communicating with our patients!

Lake Forest Pediatrics Providing Safe & Effective Care

Post Date: 1586145600
Status: live

The safety of our patients, their parents and our staff is our primary concern at Lake Forest Pediatric Associates. In this new era, we have undertaken numerous measures to continue to provide safe and effective care to your children.

All of our staff have their temperatures taken twice daily per current CDC and IDPH guidelines and we are enforcing a strict “do not come to work sick” policy. We are employing universal masking for every staff member and enforcing social distancing.

We have discontinued walk-in sick call hours and now only see sick children in the late afternoon by appointment. We have implemented telemedicine visits to provide virtual care when possible.

We are currently seeing healthy children for checkups (primarily at ages that require vaccines) and appropriate medical follow up visits all morning and the first half of the afternoon. For the protection of other patients and staff, before your appointment, you will receive a screening phone call to make sure all members of the family are currently healthy.

We request that only one adult accompany the child into the office. We will ask you and, when possible, your child to wear masks and will provide them if necessary. We will minimize waiting room times and may ask you to wait in your vehicle until an exam room is available. At the front desk, you will notice tape markings on the floor to ensure a safe distance between you and our staff members. At the conclusion of every visit, we thoroughly clean the exam rooms.

Our COVID health and safety team constantly reviews and updates our policies based on the most current recommendations from the CDC and IDPH. Our goal is to continue to provide you with the best care and service during this challenging time. Thank you for your continued support.