Category: News

Memorial Day Office Hours

We’re wishing you and your family a very Happy Memorial Day! As always, we are here to serve you!

Office Hours on Memorial Day, May 31st

Lake Bluff Office – Open from 8:00 am – Noon
Urgent care only (no walk-in sick call)
For urgent care appointments only, call 847-295-1220 at 8:00 am on Memorial Day.

Lindenhurst Office – Closed

Vernon Hills Office – Closed

Farewell to Dr. Ashley

It is with bittersweet feelings that we announce Dr. Doug Ashley will be leaving Lake Forest Pediatrics on 6/20/21.

Joining Lake Forest Pediatrics back in 2000, Dr. Ashley has been a beloved physician at our practice. He has been a selfless provider for many families, a wonderful colleague, and an international superstar, taking annual medical mission trips abroad to care for patients in rural clinics.

Dr. Ashley will be shifting his focus in the medical field from patient care to a medical safety role and we wish him nothing but the best.

Dr. Ashley may have already spoken with you, or you may have received a letter from us in the mail, but please know that we wish to avoid any possible interruptions in your child’s care. On our “Meet Our Providers” page, you may find brief bios of other members of our practice. Each are Board Certified in Pediatrics and are on-staff at Northwestern Lake Forest Hospital and Lurie Children’s Hospital, and all are dedicated to delivering the best care that every person deserves.

Please feel free to let our front office staff know which physician you would like to see at your next visit. Should your insurance plan require you to select a primary care physician, you may inform them of which physician you have chosen, effective 6/21/21.

If you have any questions or if you need anything, please contact our office at 847-295-1220.

Thank you for the continued privilege of providing care for your child.

 

 

 

We’ll miss you, Dr. Ashley!!!

(especially beating you at fantasy football, ha ha)

Location Change

We’re excited to announce that our Vernon Hills office has moved locations!

The new office is now open…thank you for your patience!

The address is centrally located by Townline Rd (Route 60) and Milwaukee Avenue (Route 21) and is 2 miles east of our old office, located at 565 Lakeview Parkway, Suite 105 in Vernon Hills.

 

 

Construction project photos:

As of 5/17…

Construction is done! We’re moving in, getting everything organized, and prepping for re-opening!

Waiting room and reception:

 

Reception view 2:

 

Nurse Station and back hallway:

 

Nurse Station view 2:

 

 

As of 5/10

Leading to the front door:

 

Waiting room and reception:

 

Front desk:

 

Nurse Station and back hallway:

 

Exam room (view 1):

 

Exam room (view 2):

 

Hallway between reception and clinic:

 

Parking lot sign 2:

 

Front door (propped open for construction crew):

 

———-

As of 4/29

Waiting room:

 

Waiting room (wide view):

Waiting room/reception desk:

Nurse Station and back hallway:

Office:

 

———-

As of 4/23 (with architect design rendering overlay)

Waiting room:

 

Nursing station:

 

Hallway:

 

———-

As of 4/7

Waiting room view 1:

 

Nursing Station:

 

———-

As of 3/29

Waiting room:

 

Nursing Station:

 

Office:

 

———-

As of 2/26

Plumbing’s done and new concrete has been poured. It’s a blank slate:

 

 

New Vernon Hills Office

We’re excited to announce a new Vernon Hills office location!

Please make a note of our future new address in Vernon Hills:

565 Lakeview Parkway, Suite 105 in Vernon Hills, opening in May

Our new office will be centrally located and easy to access from both Townline Road (Route 60) and Milwaukee Avenue (Route 21). Construction on the building is proceeding and we’re thrilled to be able to share our beautiful, new office with you soon. The new, convenient location is expected to open in May.

Our current Vernon Hills office location at 870 West End Court will be open until March 22, 2021. After March 22, the office will be closed in preparation for our move to the new location. The Lindenhurst and Lake Bluff offices will continue to serve you in the interim:

Lindenhurst Office: 2592 Grand Avenue in Lindenhurst

Lake Bluff Office: 917 Sherwood Drive in Lake Bluff

Our new office will be open in plenty of time for regular check ups and sports physicals, in advance of the camp and school season. Please call us at 847-295-1220 to schedule your child’s annual well child appointment or sports physical at our new Vernon Hills office or any of our three convenient locations.

Happy Holidays! Special Office Hours

Happy Holidays from all of us at Lake Forest Pediatric Associates! May this holiday season be filled with warmth and togetherness!

We are here to serve your family throughout the holiday season. Please make a note of our special holiday office hours.

Holiday Office Hours 2020

Modified Office Schedule and Processes – Updated

Post Date: 1585540800
Status: live

The health, safety, and well-being of our patients and staff are our highest priority. With the growing concern about Coronavirus (COVID-19), we are taking necessary steps to help prevent the spread to our office.

To better protect your health and in response to the rapid and frequently changing information about COVID-19, we need to modify several of our long and established office schedules. We greatly appreciate your trust and support as we adjust to the ever-changing demands this outbreak has caused on health care delivery.

UPDATE: Starting Monday (4/13) and lasting through the end of April, we will be temporarily closing our Vernon Hills office.

Sunday hours remain unchanged: appointments only, NO WALK INS. Lake Bluff only.

Monday through Friday in Lake Bluff and Lindenhurst and Saturday morning in Lake Bluff and Lindenhurst:

  • 7:45am: Phones go on Monday-Saturday, 8:00am: Phones go on Sunday
  • 9:00am – Noon: Well-child visits and checkups in addition to follow-up visits (non-respiratory sick visits such as ear rechecks, rashes, concussions), and ADHD visits
  • Noon – 1:30pm: Closed for lunch
  • 1:30pm – 3:45pm: Well-child and checkup visits
  • 4:15pm – 5:00pm: Sick visits BY APPOINTMENT ONLY – NO WALK INS 

Since January, we have implemented a phone screening process for all appointments being scheduled. This policy has been modified several times over the last couple of months as the Coronavirus has spread internationally. Our Support Staff and Patient Educators have been diligently using phone triage protocols to identify possible risks and having those parents speak with our physicians for further instruction as indicated.

We are not testing for COVID-19 but are directing people to Urgent Care Facilities and the Health Department for testing. Please call our office if you are concerned about having COVID-19 symptoms and have had contact with a person who has also been potentially exposed or has COVID-19.

Please limit the number of family members coming with you to all appointments. We ask that only one parent/guardian accompany your child if possible. When feasible, please refrain from bringing siblings to the visit.

We discourage individuals considered older adults and those who may have health problems or may be immunocompromised from coming to the office for their safety.

To minimize the number of people in our waiting rooms, we may ask patients who check in at our front desk to give their mobile number and to go back and wait in their vehicles until we can place them into a room.

Please refer to our “Coronavirus and Helpful Resource” post for further information.

New Patient Appointment Reminders and Communication System

Post Date: 1601611200
Status: live

We’re pleased to announce the launch of our new text patient appointment reminder and communication system. The new system offers many convenient benefits to our families, including the following:

  • text appointment reminders
  • text pre-appointment screening questions (regarding COVID symptom checking)
  • on-demand texts with patients who are in waiting in the parking lot

We’re excited to offer this new, convenient way of communicating with our patients!

Morning Walk-In Visits Cancelled

Post Date: 1584417600
Status: live

It is after careful thought and deliberation that we must temporarily cancel our morning walk-in visits. This was an incredibly difficult decision to reach after having successfully provided this service for over 40 years. We do so, however, to protect the health and well-being of your families and our staff.

We have been able to meet your needs with our Sunday/Holiday pre-booked sick appointments and will use this format to continue to treat ill children during the COVID-19 crisis. In follow-up to our previous notice, please find our modified schedule, for all our offices, below:

  • 7:45am: Phones go on
  • 8am-10:30am: Sick visits BY APPOINTMENT ONLY – NO WALK INS
  • 11am – noon: Follow-up visits (non-respiratory sick visits such as ear rechecks, rashes, concussions), well visits, and ADHD visits.
  • Noon – 1:30pm: Closed for lunch
  • 1:30pm – 3:45pm: Well-child and checkup visits. All patients coming to these visits must be free from fever, runny nose, and coughing. Anyone arriving with those symptoms will be asked to reschedule their appointment.
  • 4:15pm – 5pm: Sick visits BY APPOINTMENT ONLY – NO WALK INS

We greatly appreciate your trust and support as we adjust to the ever-changing demands this outbreak has caused on health care delivery.

Doctor Visits Allowed by Illinois Shelter-in-Place Order

Post Date: 1584676800
Status: live

Doctor visits ARE allowed by Illinois’ Shelter-in-Place Order. Just as the Order allows for visits to the grocery store, pharmacy, gas station, and other essential services, you are allowed to visit your doctor’s office. Our offices are open to serve you and will continue to be open.

Please view our recent blog article Modified Office Schedule and Processes for current office hours and processes. 

In addition, we are working to expand services to telehealth visits for several types of appointments in the coming days. Please continue to check our website and social media profiles for news.