Category: News

New Patient Appointment Reminders and Communication System

Post Date: 1601611200
Status: live

We’re pleased to announce the launch of our new text patient appointment reminder and communication system. The new system offers many convenient benefits to our families, including the following:

  • text appointment reminders
  • text pre-appointment screening questions (regarding COVID symptom checking)
  • on-demand texts with patients who are in waiting in the parking lot

We’re excited to offer this new, convenient way of communicating with our patients!

Morning Walk-In Visits Cancelled

Post Date: 1584417600
Status: live

It is after careful thought and deliberation that we must temporarily cancel our morning walk-in visits. This was an incredibly difficult decision to reach after having successfully provided this service for over 40 years. We do so, however, to protect the health and well-being of your families and our staff.

We have been able to meet your needs with our Sunday/Holiday pre-booked sick appointments and will use this format to continue to treat ill children during the COVID-19 crisis. In follow-up to our previous notice, please find our modified schedule, for all our offices, below:

  • 7:45am: Phones go on
  • 8am-10:30am: Sick visits BY APPOINTMENT ONLY – NO WALK INS
  • 11am – noon: Follow-up visits (non-respiratory sick visits such as ear rechecks, rashes, concussions), well visits, and ADHD visits.
  • Noon – 1:30pm: Closed for lunch
  • 1:30pm – 3:45pm: Well-child and checkup visits. All patients coming to these visits must be free from fever, runny nose, and coughing. Anyone arriving with those symptoms will be asked to reschedule their appointment.
  • 4:15pm – 5pm: Sick visits BY APPOINTMENT ONLY – NO WALK INS

We greatly appreciate your trust and support as we adjust to the ever-changing demands this outbreak has caused on health care delivery.

Doctor Visits Allowed by Illinois Shelter-in-Place Order

Post Date: 1584676800
Status: live

Doctor visits ARE allowed by Illinois’ Shelter-in-Place Order. Just as the Order allows for visits to the grocery store, pharmacy, gas station, and other essential services, you are allowed to visit your doctor’s office. Our offices are open to serve you and will continue to be open.

Please view our recent blog article Modified Office Schedule and Processes for current office hours and processes. 

In addition, we are working to expand services to telehealth visits for several types of appointments in the coming days. Please continue to check our website and social media profiles for news.

Thanksgiving Holiday Office Hours

Post Date: 1604984400
Status: archived

Happy Thanksgiving! All of us at Lake Forest Pediatric Associates are GRATEFUL for you and the trust you place in us with your precious kids. Enjoy your family time together over the Thanksgiving Holidays.

Please make a note of our special holiday hours this month:

Thanksgiving Day, Thursday, 11-26-20:

Lake Bluff Office – Open only for Urgent Care, Open in AM only, no Walk-In Sick Call, Phones will be Open 8am – 12pm

Lindenhurst Office – Closed

Vernon Hills Office – Closed

Friday, 11-27-20:

Lake Bluff and Lindenhurst Offices will be open normal business hours. Phones will be Open 8:00am – 5:00pm

Vernon Hills Office – Closed

Replace Nebulizers with Inhaler and Spacer

Post Date: 1584849600
Status: live

Nebulizers have been shown to aerosolize respiratory droplets and COVID-19, so it is recommended to use a metered dose inhaler with a spacer instead. This method is safe and effective to use in all ages, even infants.

If you only have a nebulizer at home and need an inhaler and spacer for your child, please call the office at 847-295-1220.

If your child is being seen in the office for respiratory symptoms and has a history of asthma or wheezing, please bring your child’s inhaler and spacer to the appointment.

Dr. Bauer Assisting at Northwestern Lake Forest Hospital

Post Date: 1584936000
Status: live

As many of you may know, Dr. Michael Bauer has been working part-time in an administrative role with Northwestern Lake Forest Hospital.

Starting on March 23, 2020, Dr. Bauer will be taking a leave of absence from Lake Forest Pediatrics. On that date, he will begin working full-time at Northwestern Lake Forest Hospital to help combat the challenging COVID-19 pandemic.

If you have any questions or concerns, please call our office at 847-295-1220.

We Now Offer Telemedicine Visits

Post Date: 1585540800
Status: live

Lake Forest Pediatrics is pleased to announce that we will now be offering telemedicine visits!

We can provide telemedicine services for your child for issues such as rash, conjunctivitis (pinkeye), allergies, styes, ear pain, vomiting/diarrhea, lacerations (to figure out if your child needs stitches!), or if your child has a cough and you’d like us to assess his/her breathing or have questions.

When contacting our office, our staff will ask you some follow-up questions in order to determine if a telemedicine visit is an appropriate option for your child.

If your child is scheduled with a specific provider, you will be sent an email with the website to go to at the time of your child’s appointment. If your appointment is during our telehealth “sick call” in the afternoon, you will be called by the provider with their website when they are ready to see your child. Please use a computer or device (such as a smartphone) with a good internet connection and webcam, and use an up to date version of Chrome or Firefox. Here is a video that demonstrates how to check in to your provider’s virtual waiting room: https://www.youtube.com/watch?v=yJf9N9sjDLI#action=share. If you run into issues connecting, restart your computer/device or check out http://help.doxy.me.

In consenting to a telemedicine visit, you agree to:

•Login when instructed by your provider with your child nearby. We can better assess your child if you are in a well-lit area. If possible, please have a flashlight on hand (you can also use the one on your phone).

•Check and record your child’s temperature and weight prior to the appointment. If your child has respiratory symptoms and you have access to a pulse oximeter, please also check this vital sign.

•You understand that a telemedicine cannot fully replace an in-office visit. You understand and accept the limitations associated with a telemedicine visit.

•You consent to treatment via the telemedicine platform.

•Please note that if the visit goes toward patient responsibility (deductible/coinsurance), our regular financial policies will apply regarding payments.

If you have any additional questions, please feel free to call the office.

Issues with Phone System

Post Date: 1565496000
Status: hidden

Please note we’re experiencing technical issues with our phone system.

Walk-ins are welcome at our Lake Bluff office Sunday morning until 11:30 am. You can reach us by phone through our answering service at 847-535-7788.

Thanks for your patience!

Technical Issues with Phone System

Post Date: 1565582400
Status: hidden

We are continuing to experience technical issues with our office phone system today.

Families may reach out to us by phone through our answering service at 847-535-7788. They will take a message and we will return your call.

We appreciate your patience!